It is always a difficult thing when hiring any type of contractor. How do you know you can trust the company and the person you are speaking with?
Here are three things we consider to be very important. If you speak with a waterproofing company, and they do not display these qualities, you should consider moving on to the next contractor.
Quality of Communication
You should pay careful attention when speaking to a prospective waterproofing company. A company that is worth hiring will be open and responsive to any questions that you have. They should be happy to discuss even the smallest of your concerns, and give you detailed answers that put your mind at ease.
You should also take care to notice if they ask for specific details about the structure that they will be working on to know if they take individual structure requirements into consideration when planning your unique job.
Remember, every structure is different, and a good waterproofing company will take that into consideration and want to provide you with the best possible service for you. If a company tries to rush you in your conversations or move to a quote and setting a date too fast, consider these as warning signals. Waterproofing is a big job that will make all the difference to the lifespan of your structure, so take these initial conversations into careful consideration.
Waterproofing is a detailed and intricate process, and one which needs to be done with precision right down to the very details. You want your contractor to be using high quality materials and have well trained staff. Before investigating contractors, do some research about average prices for the services you seek.
When your waterproofing company gives you a quote, you should be concerned about anything that seems significantly overpriced or underpriced. If the price is much higher than industry standard, you are probably being taken for a ride. However, if the price seems too good to be true it is likely that the contractor intends to cut corners somewhere, perhaps in one of the steps of the process, or in the quality of materials or the skill of the labour employed. Watch out for these warning signs.
Reputation and Professionalism
A good waterproofing company should be able to provide you with some references from clients who were happy with a job well done. A happy client is always willing to take the time to review a contractor, so if your potential company is making claims about their abilities but is no able to back these up with some satisfied customers you should be worried.
After the initial conversations about the job, as well as an inspection of the site, a professional contractor will provide you with a detailed written proposal and contract that is easy for you to read and understand, and should be willing to give you some time to make your final decision.
Choosing a waterproofing company is a decision that will impact your life significantly. It means the difference between having continuous problems with a structure or being stress free for a number of years. It is worth it to take the time to find the company that’s the right fit for you.
Why not give us a call at TT Waterproofing today to see whether we meet your standards?
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Pretoria | Midrand | Centurion | Johannesburg | Sandton | Morningside | Fourways | North Riding | Randburg | Roodepoort | Lonehill | Kyalami | Parkview | Parktown | Boksburg | Germiston | Benoni | Edenvale | Alberton | Northcliff | Rangeview | Rand Park Ridge | Kempton Park | Vereeniging | Hartbeespoortdam | Witbank | Carletonville | Klerksdorp | Rustenburg | Potchefstroom | Nelspruit | Nigel | Pietersburg | Polokwane | Zebula | Mabula